This policy outlines the way in which we manage any personal data obtained or otherwise provided by or about individuals (“you”, “your”) in the course of you or your organisation engaging our services as a customer, supplier or a referral partner (our “Services”). It explains:
You can navigate to the relevant sections of the policy by clicking the links below: https://www.focchi.it/ww/privacy-policy
By continuing to engage our Services, you agree to our use of your personal data on the terms outlined in this policy.
For the purposes of applicable data protection laws, Focchi Ltd, a company registered in England and Wales (No. 02997625) with its registered address at Sherlock House, 7 Kenrick Place, London W1U 6HE (“Focchi”, “we”, “us” or “our”) is the controller of your data. This means that we are the primary entity who decides the purposes and means for dealing with your personal data.
What information do we collect about you?
When you engage our Services, we may collect a variety of personal information about you, including:
Personal information we collect directly from you
Information received from other sources
We will let you know at the point of collecting your information whether this is optional, or whether it is necessary for you to provide this information to meet certain statutory or contractual requirements. If the latter and you do not wish to provide us with this information, this may limit the services we are able to provide you.
If the data we hold about you is inaccurate in any way, please contact us to have your personal information corrected.
Why do we collect your personal information and on what grounds?
We will only use your personal data if we have a permitted lawful basis to do so. Generally we collect your personal data because is it necessary for:
Performing our contract for the Services with you, i.e
The pursuit of our legitimate interests, i.e.
For complying with our legal obligations, i.e.
Who do we share your information with?
We do not sell, trade or rent your personal information to any third parties. However, in order to provide our Services to you we may need to share your information with the following third parties:
Will my data be sent abroad?
How long do you keep my personal data?
We keep your data for as long as it’s necessary to meet the relevant purposes for which we’ve collected your data, including for the purpose of satisfying any legal, accounting or reporting requirements.
To determine the appropriate length of time for holding your data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm, from unauthorised use or disclosure of your
personal data, the purpose for which we process your data and whether we can achieve those purposes through other means, along with the applicable legal requirements.
In particular, we will retain copies of our customer legal contracts, agreements, complaints requests and disputes for 6 years.
Your rights in respect of your personal data
In certain circumstances you have rights under data protection laws in relation to the personal data we hold about you. You can request to:
You can make all such requests via email to [email protected].
We will endeavour to respond to your requests within one month and free of charge. Please note that in respect of all these rights, we reserve the right to:
If we refuse your request to exercise these rights, we will give reasons for our refusal and allow you to challenge our decision.
If you have any concerns about how we handle your data, please contact us. If you are not satisfied after we’ve tried to resolve your issue, you’ll be entitled to lodge a complaint with the data protection regulator for your country of residence.
Security of your data
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Changes to this policy
If you have any queries relating to this privacy notice (including any requests to exercise your legal rights in respect of your data https://www.focchi.it/ww/privacy-focchi-ltd, you can contact us at [email protected].
Signed Date 24 April 2020
Raymond P Phillips - Managing Director